Infynia+

Far more than just a customer service program

Here for you at every moment

With Infynia +, your SME will have access to a team of passionate and talented experts who are committed to your satisfaction and will support you whenever you need it.
Infynia + is more than simple customer service. Above all, it is a unique all-inclusive service offer that contributes to your business success, regardless of the industry sector in which it operates.

 

We offer an enterprise customer service that meets your needs

Would you like to benefit from Infynia support, but aren’t sure which Infynia + package is best for your organization? Do not hesitate to contact our team.

Our technology support specialists will make every effort to find the solution best suited to you.

Learn more about our other solutions and services developed with input from our technology partners.

Our Infynia + packages

Our pricing is based on the service level chosen, the number of components and sites covered. You can therefore easily choose a service offer that truly meets the needs of your company or organization.

 

BASESTANDARDENTREPRISE
24/7/365 access to emergency service
Comprehensive system documentation
Customer portal access
Remote technical support (regular hours)
On-site technical support (regular hours)
Service call prioritization (SLA)
Priority phone line access

 

Infynia + preventive maintenance plans

For each level of coverage, it is also possible to adhere to a preventive maintenance plan that gives you additional peace of mind.

The Infynia + offer

Our emergency service is available to all our Infynia + customers (Emergency service available 24 hours a day, 7 days a week, 365 days a year).

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