Services de sécurité gérés
Infynia+, bien plus qu’un programme de service à la clientèle
Notre offre de services gérés en sécurité Infynia+ peut notamment inclure : la maintenance et l’entretien continu de vos systèmes, le soutien technique à distance ou sur site, la mise à jour de vos logiciels de sécurité et la vente d’équipements et pièces de rechange. Elle peut également inclure le renouvellement de vos licences, la gestion de projet et nos services conseils en sécurité. Certains clients peuvent également bénéficier d’un accord de niveau de service (Service Level Agreement SLA).
Here for you at every moment
With Infynia +, your SME will have access to a team of passionate and talented experts who are committed to your satisfaction and will support you whenever you need it.
Infynia + is more than simple customer service. Above all, it is a unique all-inclusive service offer that contributes to your business success, regardless of the industry sector in which it operates.
We offer an enterprise customer service that meets your needs
Would you like to benefit from Infynia support, but aren’t sure which Infynia + package is best for your organization? Do not hesitate to contact our team.
Our technology support specialists will make every effort to find the solution best suited to you.
Learn more about our other solutions and services developed with input from our technology partners.
Our Infynia + packages
Our pricing is based on the service level chosen, the number of components and sites covered.
You can therefore easily choose a service offer that truly meets the needs of your company or organization.
24/7/365 access to emergency service
Comprehensive system documentation
Customer portal access
Remote technical support (regular hours)
On-site technical support (regular hours)
Service call prioritization (SLA)
Priority phone line access
Infynia + preventive maintenance plans
For each level of coverage, it is also possible to adhere to a preventive maintenance plan that gives you additional peace of mind.
Implementation
Access Security for the ArcelorMittal Mine Site at Mont-Wright
Voyez de quelle manière notre groupe a pu relever le défi de sécuriser les différents accès au site minier de…
La SAQ confie à Infynia la sécurité de ses points de services
Voyez de quelle manière Infynia a pu contribuer à ce que plus de 400 postes de distribution de la SAQ…
The Infynia + offer
Our emergency service is available to all our Infynia + customers (Emergency service available 24 hours a day, 7 days a week, 365 days a year).
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