Infynia+, so much more than a customer service program
Our Infynia+ managed security service can specifically include continuous system maintenance and servicing, remote or on-site technical support, security software updates, and the sale of equipment and spare parts. It can also include licence renewals, project management, and our security consulting services. Some customers may also be eligible for a service level agreement (SLA).
With Infynia +, your SME will have access to a team of passionate and talented experts who are committed to your satisfaction and will support you whenever you need it.
Infynia + is more than simple customer service. Above all, it is a unique all-inclusive service offer that contributes to your business success, regardless of the industry sector in which it operates.
Would you like to benefit from Infynia support, but aren’t sure which Infynia + package is best for your organization? Do not hesitate to contact our team.
Our technology support specialists will make every effort to find the solution best suited to you.
Learn more about our other solutions and services developed with input from our technology partners.
Our pricing is based on the service level chosen, the number of components and sites covered.
You can therefore easily choose a service offer that truly meets the needs of your company or organization.
24/7/365 access to emergency service
Comprehensive system documentation
Customer portal access
Remote technical support (regular hours)
On-site technical support (regular hours)
Service call prioritization (SLA)
Priority phone line access
Our emergency service is available to all our Infynia + customers (Emergency service available 24 hours a day, 7 days a week, 365 days a year).
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