Managed security services
Infynia+, so much more than a customer service program
Our Infynia+ managed security service can specifically include continuous system maintenance and servicing, remote or on-site technical support, security software updates, and the sale of equipment and spare parts. It can also include licence renewals, project management, and our security consulting services. Some customers may also be eligible for a service level agreement (SLA).
Here for you at every moment
With Infynia +, your SME will have access to a team of passionate and talented experts who are committed to your satisfaction and will support you whenever you need it.
Infynia + is more than simple customer service. Above all, it is a unique all-inclusive service offer that contributes to your business success, regardless of the industry sector in which it operates.
We offer an enterprise customer service that meets your needs
Would you like to benefit from Infynia support, but aren’t sure which Infynia + package is best for your organization? Do not hesitate to contact our team.
Our technology support specialists will make every effort to find the solution best suited to you.
Learn more about our other solutions and services developed with input from our technology partners.
Our Infynia + packages
Our pricing is based on the service level chosen, the number of components and sites covered.
You can therefore easily choose a service offer that truly meets the needs of your company or organization.
24/7/365 access to emergency service
Comprehensive system documentation
Customer portal access
Remote technical support (regular hours)
On-site technical support (regular hours)
Service call prioritization (SLA)
Priority phone line access
Infynia + preventive maintenance plans
For each level of coverage, it is also possible to adhere to a preventive maintenance plan that gives you additional peace of mind.
Implementation
Access Security for the ArcelorMittal Mine Site at Mont-Wright
Discover how our group rose to the challenge of providing access security to the Mont-Wright mine site operated by ArcelorMittal Canada.
Infynia Entrusted with Securing the SAQ’s Points of Service
Discover how Infynia has contributed to more than 400 SAQ distribution centers being managed efficiently and effectively.
The Infynia + offer
Our emergency service is available to all our Infynia + customers (Emergency service available 24 hours a day, 7 days a week, 365 days a year).
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